AI receptionist for heat pump, solar and EV charger installers
You are on a roof or in a plant room when the phone rings. Zatio answers it, replies on WhatsApp and your website chat, asks the questions you need and books the survey into your diary.
Talk to the assistant of an example installer
It looks after an example solar and heat pump firm. Message it as if you were one of their customers.
This is not our sales chat: it is the business’s assistant, as your customers would see it.
- Keep your number
- No annual commitment
- 60-day guarantee
- Data stored in the EU
- Says it is an AI
The work is on site. The enquiries are on your phone.
Missed calls while you’re on a job
Up a ladder, in a loft or driving between surveys, you can’t pick up. Zatio answers every call on your existing number, day and night.
Quote requests on WhatsApp
Photos of the boiler, the fuse board or the roof arrive while you’re busy. Zatio replies straight away, asks for what’s missing and hands you the whole conversation.
Surveys to book
Zatio offers times from your diary (Google Calendar, Outlook, Calendly, Cal.com or Microsoft Bookings) and books the survey before the customer rings someone else.
Qualifying before you drive out
It asks for the details you choose, one at a time: property type, current heating, roof, fuse board, postcode. You see them before you call back.
Grant questions
Many customers ask about the Boiler Upgrade Scheme first. Zatio answers with the information you give it and passes the case to you when it needs a person.
Evenings and weekends
During working hours calls can ring your team first. Zatio answers when nobody picks up and out of hours.
Up and running without changing how you work
Give it your website
Zatio reads your site and drafts your assistant: services, area and common questions. You review it before it goes live.
Tell it how you work
Your area, your hours, who handles what and the details to collect for each job.
Forward your calls
Keep your number: forward all calls, out-of-hours calls or the ones you miss. Add WhatsApp and the website chat when you’re ready.
Plans with voice included
- Essential£69/month
400 voice minutes
300 chat and WhatsApp conversations
- Professional£129/month
1,000 voice minutes
1,000 chat and WhatsApp conversations
- Growth£259/month
2,000 voice minutes
3,000 chat and WhatsApp conversations
Prices ex VAT. Month to month, no minimum term. See full plan details
Questions from installers
Does it cover heat pumps, solar and EV chargers together?
Yes. It answers from your website and the answers you add, so it covers what you actually install.
Will it give prices?
Only what you tell it to. You can give it price ranges or ask it to always offer a survey instead.
Do I have to change my number?
No. You forward calls to your Zatio line: all of them, out of hours, or when you don’t pick up.
What happens with an enquiry it can’t handle?
It passes it to the person you choose for that topic, with the conversation so far.
Will customers know it’s an AI?
Yes. It says it is an AI at the start of every conversation.
Is there a free trial?
Yes, 14 days, and no card is needed to start.
Answer the next enquiry while you’re on the job
Try it with your own website and see how it handles a heat pump, solar or charger enquiry.