Launch customer
Piloting now with Heat Electric.
UK heating specialists, 200+ leads a month. Case study coming after 60 days of production data.
Want to be our next launch customer? →Live on WhatsApp & your website · replies in under 9 seconds
Your 24/7 sales teammate on WhatsApp and your website
Zatio answers every inbound lead in seconds — WhatsApp, website chat, any hour. It qualifies them consultatively with real data on their property, then books them into your team’s calendar. No forms. No callback delays. No leads lost to the weekend.
Booked.3s · into Outlook
What we build for
Purpose-built for service businesses.
Heating & Renewable Energy
From radiators to heat pumps — Zatio knows your product range.
Home Services & Installations
Emergency triage, bookings, service areas.
Professional Services
Compliance-first conversations, context-rich handoffs for legal & clinics.
The problem
Most leads never get a proper conversation.
The maths of inbound sales hasn’t changed in decades — but where leads arrive has. They’re on WhatsApp now, after hours, and waiting for someone on a headset is not a strategy.
01 / SPEED
50%+
of inbound leads never get spoken to at all. They ghost, they move on, they find a competitor who replied.
02 / WINDOW
8×
worse conversion for leads contacted after 5 minutes, versus those reached inside the first five.
03 / TIMING
Weekends
are when peak enquiry volume lands — and the one time your sales team is, quite reasonably, off.
Your best lead channel has become the one you can’t cover.
How Zatio works
From WhatsApp message to booked consultation in six messages.
No decision trees. No canned responses. A consultative conversation that reads context, earns trust, and only asks for the meeting when it’s the next natural thing to do.
STEP 01
Lead writes. Zatio replies — instantly, around the clock.
No waiting for a callback, no web form, no office hours. The first reply lands in under nine seconds.
STEP 02
A consultative conversation — never a form in disguise.
Zatio asks, listens, reformulates, and understands the intent behind the message before suggesting anything.
STEP 03
Qualified lead, handed to your team with the full context.
Your salesperson sees the transcript, the intent, the budget signal — and walks into the call already briefed.
STEP 04
Books straight from the chat thread.
Aime shares your Microsoft Bookings, Calendly or Cal.com booking link in the conversation — the lead picks a slot, it lands on your calendar. No “we’ll get back to you with a time”.
Who it’s for
Built for every high-intent vertical.
Any business where leads write in ready to buy — and a slow reply means a lost sale. A few examples of conversations Zatio handles every day.
Solar & renewables
Site-specific questions, answered before the callback.
Saturday · 19:42Booked · 22s
Legal services
Sensitive enquiries, handled with the right tone.
Sunday · 22:11Booked · 41s
Private clinics
Out-of-hours bookings that actually fill the diary.
Friday · 20:03Booked · 18s
Estate agents
Viewing requests on Sunday, confirmed before Monday.
Sunday · 11:27Booked · 12s
Why Zatio
Why Zatio, not a chatbot.
Three things set us apart from the flood of generic assistants that every SaaS company shipped last year.
Consultative, not pushy.
Zatio feels like a senior advisor, not a scripted bot. It asks, listens, reformulates — and only suggests booking when the moment’s earned.
Intent detectionTone matchingBritish English
Your tools, surfaced in the chat.
Aime shares your Microsoft Bookings, Calendly or Cal.com booking link so leads self-book inside the conversation. CSV + webhook exports into any CRM today; native Zoho / HubSpot sync on the roadmap.
Booking linksCSV + webhooksZoho / HubSpot (roadmap)
Compliant by design.
Disclosed AI identity. EU AI Act–ready. GDPR compliant. Built for businesses that take trust seriously — because your leads do, too.
Disclosed AIGDPREU AI Act
Do the maths
See what slow replies cost you today.
Adjust to your business. The numbers move. The logic behind them is a 2011 Harvard Business Review study that has been replicated every year since.
Web forms + WhatsApp + phone combined
e.g. solar install ≈ £7,500 · legal engagement ≈ £3,000 · private treatment ≈ £2,000
Share of inbound leads that become paying customers today
Be honest — evenings and weekends included
What Zatio could add
£33,246/ month
That’s £398,955 over 12 months.
Revenue you close today£67,500
With Aime replying in seconds£100,746
Extra customers / month+4.4
The famous 391% HBR figure is a contact-rate effect — how much more often you reach a lead before they move on. The close rate of leads you do reach is similar. So we model a 1.1×–2.2× uplift in total deals, anchored on LRM & InsideSales data, not the raw 391%. Lifted close rate capped at 35%. Real-world Zatio customer data to follow.
Try it for real
Want to feel it? Book a 20-min demo.
We’ll show you Aime answering questions live — the same AI that will answer your customers. No slides, no forms, just a working conversation on your screen.
Prefer email? hello@zatio.io.
After you sign
Live on your website in 10 minutes, on WhatsApp in 5 business days.
Web widget loads with a one-line script. WhatsApp needs Meta Business Verification — we handle that for you.
1
Day 1
Kick-off call
30 minutes to understand your products, your sales process, and how you talk to customers.
2
Days 2–3
Train Zatio on your business
We feed Zatio your product range, objection handling, pricing rules, and brand voice. It learns to sound like your best salesperson.
3
Day 4
Booking + handoff
Point Aime at your booking link (Microsoft Bookings, Calendly, etc.) and tell us how your team wants leads handed off — handover emails, daily digest, CSV export, CRM webhook. Test end-to-end.
4
Day 5
Test with your team
Your team tests real conversations. We fine-tune anything that feels off. When you’re happy, we go live.
5
Day 6+
Live on every channel
Your first inbound lead hits Zatio — WhatsApp or web widget, it’s the same Aime. Your team gets an alert with summary. You’re live.
Most customers go from signing to first booked meeting within 10 business days. You don’t need developers, consultants, or internal project managers. We handle the heavy lifting.
Questions we get asked.
The honest answers.
What if Zatio doesn't understand a question?
It knows when it doesn’t know. If a query is too nuanced or technical, Zatio acknowledges it, flags your team on WhatsApp with the full conversation context, and hands over gracefully. No made-up answers, no bluffing.
Can my team take over a conversation manually?
Yes, any time. Zatio is designed to hand off — not to replace. Your team gets an instant WhatsApp alert with a summary when a conversation gets serious, and they can step in from there.
How long does setup take?
Web widget: ~10 minutes — paste one line of script. WhatsApp: ~5 business days end-to-end. Day 1–2 we train Aime on your products, pricing rules and tone. Day 3 we wire your booking link + how your team wants leads handed off (handover email, daily digest, CSV, CRM webhook). Day 4 test runs with your team. Day 5 go live. Meta Business Verification can add up to a week if you haven’t done it yet — we handle the paperwork.
What if I want to cancel?
Pilot plan: cancel any time during the 60-day pilot, no penalty. Growth plan: 30-day written notice after month 1. We don’t lock you in — we earn renewal with results.
What happens to our data if we leave?
Your data stays yours. We provide a full export of all conversations and leads within 7 days of any cancellation. After export, data is deleted from our systems (GDPR Art. 17 compliant).
How is this different from Respond.io or Intercom?
They’re generic platforms you configure. Zatio is purpose-built for your vertical — pre-built tools for UK installer data (EPC register, Google Solar, BUS / ECO4 / GBIS grants, DNO, heat-pump sizing), trained on your products and tone. We’re inbound-first by design: Aime answers every enquiry in seconds, we never send cold broadcasts, and your team can trigger compliant re-engagement templates with one click when a lead goes quiet.
Do I need technical skills to use Zatio?
Not at all. We handle setup, integration, and prompt tuning. Your team only needs to know how to use WhatsApp and email — which they already do.
How Zatio handles data
Zatio operates WhatsApp Business accounts on behalf of our customers using Meta’s WhatsApp Business Platform. AI-generated replies are clearly disclosed to end users. Read our Privacy Policy and Security page for details.
Ready to stop losing leads to after-hours?
Fifteen minutes is all it takes to see if Zatio fits your business.
Book a demoNo slide deck. Just you, me, and a real WhatsApp demo.