Your phone, WhatsApp and website, answered by one AI receptionist
From £69 a month ex VAT, all three channels included. 14-day free trial, no card. 60-day guarantee.
Try it with your own business. Add your business website and mobile: Zatio reads it and rings you in seconds as your receptionist.
Sofia will call you in seconds.
- Keep your number
- No annual commitment
- 60-day guarantee
Data stored in the EU
Prefer a person? Book a 20-min demo.
Zatio is an AI receptionist for small and medium businesses in the UK and Spain: it answers the business’s phone calls, WhatsApp and website chat, qualifies each enquiry, books appointments and hands over to the team whatever needs a person, with full context. Plans from £69 a month ex VAT, all three channels included.
One channel or all three, the same receptionist
- AI receptionist UK
Phone, WhatsApp and web chat in one assistant.
- AI call answering service
Picks up the phone when your team can’t.
- WhatsApp chatbot for business
Chats, qualifies and books on WhatsApp.
Watch Sofia answer, qualify and book
Answer, qualify and convert
- AnswerPhone · WhatsApp · web chat
- QualifyWhat they need, when and where
- ConvertBooking, contact details or handover to your team
Keep your number
Forward your calls to Zatio: all of them, out of hours, or when you don’t answer.
Only when your team can’t
Your team picks up first and Zatio answers when nobody can, and out of hours. Your choice.
How it worksThree channels from £69/month + VAT
Phone, WhatsApp and web chat on every plan. Month to month, no annual commitment.
See pricing
Already answering real customers
- 370
real customer conversations for Heat Electric, a UK electric heating specialist, in six months. 51% started outside office hours.
Read the Heat Electric case study - 53
real WhatsApp conversations for a B2B merchandise store in Spain, run by Zatio's founding team. 70% were passed to sales with the request gathered.
Read the B2B store case study
Counted in Zatio's records on 18 October 2026. Each case study explains how. See all customers
Use cases
One assistant, many jobs
Phone, WhatsApp and your website, with your business’s own rules.
A 24-hour clock: at 11:15 the call goes to the team; at 21:40, out of hours, Zatio answers.
After hours
During your hours, calls go to your team. Outside them, Zatio answers.
A WhatsApp conversation: the customer asks about availability, Zatio replies and sends the booking link.
WhatsApp
Answers questions and sends links in the same conversation.
On the website, the visitor types their number and taps “Call me now”; a few seconds later their phone rings.
Call-me on your website
Visitors leave their number and Zatio rings them within seconds.
A call that starts in English; the caller switches to Polish and the assistant carries on in Polish.
Languages
If the caller switches language, Zatio switches too.
Illustrative example
Zatio in action
From the first call to a confirmed booking
How Zatio looks after a customer, from start to finish.
A call comes in and Sofia, the AI assistant, answers it. The caller asks about an air-con service for her office and Sofia asks when she needs it.
Illustrative example
While your team works, Zatio answers
Answers
Phone, WhatsApp and web
Day and night, with your business’s knowledge.
Books
Manages appointments
Offers real free slots and gets them booked.
Qualifies
Spots opportunities
Asks what your best salesperson would ask.
Hands over
Transfers with context
If it doesn’t know, it says so and puts the call through to your number, or alerts your team.
Sends on WhatsApp
Shares links and details
Links, your location or a quote, right away in chat and on WhatsApp. After a call, to anyone who has messaged you on WhatsApp in the last 24 hours.
Keeps you posted
Summary by email
Who it was, what they need, what’s next.
Speaks languages
And switches when they do
British English, Polish, French, German and more.
Calls back
Within seconds
Rings website visitors who leave their number.
Trains on your website
Its own knowledge base
Analyses your pages and builds its knowledge base: services, opening hours and FAQs.
You decide when Zatio answers
During your hours, calls go to your team. Outside them, in the evening or at weekends, Zatio answers.
What makes Zatio different
One assistant, every channel
Phone, full WhatsApp conversations and website chat. Not just notifications.
Trained on your website
It analyses your site, builds its own knowledge base and checks it in real time as it answers. You review it before it goes live.
You stay in control
Your team can take over any conversation. Summaries by email.
Leave your mobile and Zatio will call you in seconds.
Up and running in three steps
- 1
Connect your website
Zatio analyses it and builds its knowledge base in about 10 minutes.
- 2
Connect your calendar and WhatsApp
Bookings, Calendly or Cal.com.
- 3
Forward your calls
To your Zatio number, ready within 24 working hours. Keep your number.
No card needed. 14 days free.
Zatio only answers when you can’t
Keep answering your own phone as usual. Zatio stays in the background and picks up the calls you can’t get to, plus everything out of hours.
Your phone rings first
During your hours, calls ring on your mobile or your team’s phone as a normal call, for as many seconds as you choose (10 to 40).
If you can’t pick up, Zatio does
If nobody answers or the line is busy, Zatio answers. It knows your team couldn’t get to the phone: it helps the caller and, if they want to speak to you, takes their name and the reason so you can ring them back.
Out of hours, Zatio answers
When you’re closed, Zatio answers straight away, based on your opening hours. Or choose the times yourself, such as evenings and weekends.
Switch it on in your dashboard under “When Zatio answers”. It’s included in every plan. Every call is logged, whether your team or Zatio picked it up, and you can move to Zatio answering every call whenever you like.
See how it would answer your customers
Try it in the chat and by voice from your browser, then decide.
Built for your industry.
Health & wellbeing
Answers calls and WhatsApp at any hour and books first appointments into your diary.
Home services & energy
Qualifies every quote request while your team is out on a job, and books the visit.
Property
Replies to every enquiry in seconds, qualifies budget and area, and books the viewing.
Professional services
Takes the key details of every enquiry, qualifies it and hands it to your team with full context.
Automotive
Answers calls and WhatsApp while the workshop is busy, and books the appointment.
Education & training
Answers questions on courses and timetables at any hour, in several languages, and books the call.
Hospitality & travel
Answers calls and messages in each guest’s language and passes your team what needs a person.
Retail & e-commerce
Answers product questions 24/7 by phone, WhatsApp and web, qualifies the buyer and hands over with context.
Heat pump, solar or EV charger installer? See Zatio for installers
Built for installers and trades
Sorts out what’s urgent, gathers what you need to quote and books the visit into your diary. Phone, WhatsApp and website chat included.
What answering every call could be worth
Professional is £129/month: it pays for itself with 1 customer a month.
Calls × % unanswered × average value, counting each call you can’t answer today as a customer.
Try the test callSee the Professional planMonth-to-month, with a 60-day guarantee
If it hasn’t produced qualified leads in 60 days, we refund you.
Keep your number
Forward your calls to Zatio: all of them, out of hours, or when you don’t answer.
Only when your team can’t
Your team picks up first and Zatio answers when nobody can, and out of hours. Your choice.
How it worksThree channels from £69/month + VAT
Phone, WhatsApp and web chat on every plan. Month to month, no annual commitment.
See pricing
Works with what you already use
- WhatsApp Business
- Microsoft Bookings
- Calendly
- Cal.com
- Webhooks to your CRM
- CSV export
Built for UK businesses
Answers your customers in British English, and in their own language when they need it.
- English (UK)
- Polski
- Français
- Deutsch
- Italiano
- Português
- Nederlands
- Español
Data stored in the EU
On servers in Stockholm.
UK GDPR
Built for it, with a DPA.
Says it’s an AI
At the start of every conversation.
Transcribed, not recorded
We keep the text, not the audio.
No annual commitment
Month-to-month. Your data leaves with you.
All of the above is written down, with a date: Zatio facts · Is AI call answering legal in the UK?
Questions we get asked.
What does Zatio sound like?
A natural voice in British English that says it is an AI at the start of the call. You can hear it before signing up: enter your website at the top of this page and Zatio calls you, or watch the demo videos.
Can I keep my current phone number?
Yes. You don’t have to change your number: forward your calls to Zatio, all of them, out of hours, or when you don’t answer.
Does Zatio answer WhatsApp as well as calls?
Yes. Phone, WhatsApp and website chat are included in every plan, with the same assistant and the same rules on each channel. You connect your WhatsApp Business number yourself from your dashboard: Zatio is verified by Meta as a WhatsApp Business Tech Provider.
What if it doesn’t know something?
It says so naturally and passes the conversation to your team with the full context.
How long does it take to set up?
Your assistant takes about 10 minutes: Zatio analyses your website, builds its knowledge base and you review it before it goes live. Web chat goes live when you add one line to your site, and you connect your WhatsApp Business number yourself from your dashboard (Zatio is verified by Meta as a WhatsApp Business Tech Provider). Your Zatio phone number is ready within 24 working hours of your plan starting, and then you simply forward your calls to it.
Is my data safe?
Yes. Data stays in the EU (Stockholm), calls are transcribed, not recorded, and we sign a DPA.
Zatio operates WhatsApp Business accounts on behalf of our customers using Meta’s WhatsApp Business Platform. AI-generated replies are clearly disclosed to end users. Read our Privacy Policy and Security page for details.
Hear how your business’s phone would sound
Shall we talk? Add your website and mobile and I’ll call you now.
Get your free test callNo card needed. 14 days free.