Guides to AI receptionists
Straight answers with numbers, and short video guides by sector: what an AI receptionist costs, how it works and how to handle calls, WhatsApp and web chat while you get on with the job.
See Zatio at work
Short videos of Sofia, the AI assistant, answering calls, WhatsApp and web chat.
How to answer calls on the job as a heat pump or solar installer
Calls and WhatsApp while you are on a roof: what to ask, how to filter by area and how to book the survey.
Out-of-hours enquiries for private clinics: a practical guide
Evening enquiries on WhatsApp and the phone: your price ranges, discretion and the first consultation booked with the reason noted.
How estate agents can handle out-of-hours viewing requests
Viewing requests at 11pm: qualifying one question at a time and booking the viewing in the right agent’s diary.
Builders: how to get photos and details on WhatsApp before you quote
Photos, area, type of job, timing and budget on WhatsApp before you visit, and the survey booked in your diary.
Out-of-hours client intake for solicitors, without legal advice
First details of each enquiry (area of law, what happened, deadlines), urgent flags and the first consultation booked. Never legal advice.
How an AI receptionist works: phone, WhatsApp and web chat in one
One assistant for all three channels: what it does with each enquiry, when it answers, how to set it up and what you see in the dashboard.
How much does an AI receptionist cost in the UK in 2026?
Zatio prices in pounds, included minutes and cost per minute, compared with other AI receptionists and with hiring.
AI receptionist or answering service: which suits you?
What each one does, when each fits, how to use both and a decision table.
How do you forward your business calls to an AI receptionist?
The standard divert codes (**21*, **61*, **62*, **67* and ##002#), landlines and phone systems, and letting your team answer first.
WhatsApp Business app or API: what changes for a small business?
Who replies and from where, the 24-hour window, Meta’s charges and business verification, side by side.
Is it legal to have an AI answer your business calls in the UK?
UK GDPR, telling callers it is an AI, transcripts or recordings, a DPA and where data is stored. General information.
How to choose an AI receptionist: 10 questions to ask before you sign
A neutral checklist of 10 questions for any provider, with why each matters and how Zatio answers it.
What should you do with enquiries that arrive out of hours?
Voicemail, an answering service, an AI receptionist or an auto-reply, compared, and how Zatio does it.
The best AI receptionists in the UK in 2026, compared with sources
Ten AI receptionists for the UK, ordered by “best for”, with published entry price, channels, trial and a dated source for each.
What missed calls cost a small business in the UK (and how to work out yours)
The formula (missed calls × close rate × average ticket) with your own numbers, and four ways to stop missing calls, compared.
Zatio in your industry
How Zatio works in each industry: what it asks, what it books and what it passes to your team.