Case studies

Case study

Heat Electric

UK electric heating specialist. 370 real customer conversations on website chat and WhatsApp since April 2026, 51% outside office hours.

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Case study

B2B merchandise store, Spain

53 real WhatsApp conversations since July 2026, 70% passed to the sales team with the request gathered. Run by Zatio's founding team.

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Cohort 2026

A small, deliberate first wave.

Two, today. A UK installer doing electric heating, solar and batteries, and an eco-merchandising shop in Spain, and we should be upfront that the second one is ours: our founding team runs that shop, and we use Zatio there every day, with real customers. We eat our own cooking. Both are businesses where a lead messaging on a Sunday evening is routine and valuable, and where a reply in minutes, not a callback the next day, is what wins the sale: the shape of business Zatio is built for, whatever the trade.

We’re deliberately keeping the first cohort small: each deployment gets hands-on prompt tuning, weekly performance reviews, and a direct line to the founding team. Case studies will publish here as each reaches a full quarter of production data.

If you’d like to be considered for the next cohort, or you want to talk about how Zatio might fit your business before the case studies land, we’d love to hear from you.