Hire enquiries answered while your team is out in the yard.

Zatio answers the phone, WhatsApp and your website chat when the team is loading a lorry or out on a delivery. It knows your machines and the prices you list, takes every detail of the hire, sends the customer the machine’s page to book online and passes your team whatever needs a person.

By clicking, you agree to the call and our Privacy Policy.

Sofia will call you in seconds.

  • Keep your number
  • No annual commitment
  • 60-day guarantee

Data stored in the EU

Try it free for 14 daysSee pricing

Where Zatio helps a hire desk

The phone rings when everyone is out

Deliveries, collections and machines to check over when they come back. When the counter is empty, Zatio picks up, so the customer gets an answer and your team gets the hire in writing.

Early starts and late planning

Site managers sort out tomorrow’s kit at seven in the morning or after work. Answering then, with your listed prices and a link to the machine, makes it easy for them to hire from you.

Every hire, with the details your team needs

Which machine, the start date, the off-hire date, delivery or collection and the site postcode. Your team gets it in one summary, ready to check and confirm.

What Zatio does for a hire company

Phone, WhatsApp and web chat

The same assistant on all three channels, with the same rules and at any hour. You keep your number: the phone rings at the counter first and Zatio answers when nobody can and out of hours.

Your machines and your listed prices

Zatio learns your machines, tools and the hire prices you publish from your website, and you review it before it goes live. It only gives the prices your site lists; anything else, such as a price for a long hire, goes to your team.

Hire requests, with every detail

Machine, start date, off-hire date, delivery or collection, site postcode and contact details. It passes all of it to your team with a summary of the conversation.

The machine’s page, to book online

If customers can book on your website, Zatio sends them the link to that machine’s page so they can book it themselves. After a call, it sends that link by WhatsApp.

In each customer’s language

British English, plus Spanish, French, German, Italian, Portuguese, Dutch and Polish. It switches language if the customer does, and always says it is an AI.

Your team, with the full context

Whatever needs a person goes to your team with a summary of the conversation, so the customer doesn’t have to repeat it. Conversations are stored in the EU.

Plans with voice included

Phone, WhatsApp and web chat in one plan. Month to month, no minimum term.

  • Essential

    £69/mo

    Month-to-month, no minimum term. Ex VAT.

    Your assistant on the phone, on WhatsApp and on your website.

    400
    voice minutes a month≈ 200 two-minute calls
    300
    chat and WhatsApp conversations

    WhatsApp and web chat included, no add-ons

    Choose Essential
  • Professionalrecommended

    £129/mo

    Month-to-month, no minimum term. Ex VAT.

    And it calls out too: call-back on your website and outbound calls.

    1,000
    voice minutes a month≈ 500 two-minute calls
    1,000
    chat and WhatsApp conversations

    WhatsApp and web chat included, no add-ons

    Choose Professional
  • Growth

    £259/mo

    Month-to-month, no minimum term. Ex VAT.

    For more volume, with up to 5 numbers or locations.

    2,000
    voice minutes a month≈ 1,000 two-minute calls
    3,000
    chat and WhatsApp conversations

    WhatsApp and web chat included, no add-ons

    Choose Growth

Prices exclude VAT · Pay annually: 2 months free · 60-day guarantee. See full plan details 

Frequently asked questions

Can it book a machine?
Not directly: it takes the request or sends the machine’s page. It collects the machine, the dates, delivery or collection and the postcode and passes them to your team with a summary, or sends the customer the link to that machine’s page on your website so they can book it online.
Does it connect to my hire software or check stock?
No. Zatio has no integration with hire management software or with the booking system on your website, so it doesn’t see live stock or availability. It answers with the information you publish and passes your team anything that depends on availability. To book calls or visits it uses Microsoft Bookings, Calendly or Cal.com.
What does it know about my machines and prices?
What’s on your website. When you sign up, Zatio reads it and builds its knowledge base: machines and tools, listed hire prices, delivery areas, opening hours and terms. You review it before it goes live and change it whenever you like. If something isn’t there, it says so and passes it to your team.
Can it give delivery prices?
Only the ones you publish. If delivery depends on the distance or the job, Zatio takes the site postcode and passes it to your team to price.
Do I have to change our number?
No. You keep your number and forward calls to Zatio. During your hours the phone rings at the counter first and Zatio answers when nobody can; out of hours it answers itself.
Which languages does it speak?
The customer’s language: British English, plus Spanish, French, German, Italian, Portuguese, Dutch and Polish. If the customer switches language mid-conversation, Zatio switches with them.
How much does it cost?
All three channels from £69 a month excluding VAT. There are three plans, £69, £129 and £259 a month excluding VAT, month to month with no minimum term. If it hasn’t produced qualified leads in 60 days, we refund you and part ways. Free 14-day trial with no card, including 30 voice minutes and 100 chat conversations. Your phone number arrives when your plan starts, and you connect WhatsApp yourself from your dashboard.

Hear how it would answer your customers

Leave your website and your mobile and Sofia rings you within seconds as if she were your hire desk. You hear what your customers would hear.

Try it free for 14 days

Keep exploring

INDUSTRY
Retail and e-commerce
INDUSTRY
Builders and renovation firms
PRODUCT
How Zatio works
PRICING
See pricing