“How much for 500 tote bags with our logo?” Answered in a minute.

In merchandise every enquiry is a bespoke quote: product, quantity, decoration technique, ink count, print positions. Nobody holds that in their head, which is why it takes a day to answer. Zatio calculates from your real pricing engine, replies in seconds and sends the PDF.

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Why quotes stall

Every price is a calculation, not a lookup

Product by quantity break, plus decoration by technique, plus inks, plus positions. Whoever answers has to open the rate card, find the break and add it up. At twenty enquiries a day that is half a person.

They ask three suppliers and buy from the first to reply

A merchandise order is rarely urgent for the seller and always urgent for the buyer — there is a trade show, a conference, a date. Whoever gives the number first wins.

Promising stock you do not have is expensive

Promotional stock moves fast and comes from suppliers. Confirming 2,000 units that turn out to be 800 is not a rounding error: it is a lost order and a customer who does not come back.

What Zatio does in a merchandise business

Not a wish list — this is what runs today at a customer of ours in the sector.

Quotes from your real engine

It does not estimate or round: it calls your pricing system and returns the number your salesperson would give, with or without VAT, and says which one it means.

Sends the PDF quote

Branded document with line items, production lead time and validity date. Over WhatsApp and email, generated on the spot.

Shows where the logo goes

Attaches the official print-area diagram with dimensions instead of describing it. The customer sees exactly what they are buying.

Checks stock before promising

Looks up real availability before confirming a quantity. If it falls short it says so and offers phased production, rather than a yes that has to be withdrawn.

Flags the next quantity break

When 500 units carry a better unit price than 300, it says so with the real figure. Raises average order value without pushing.

Closes the order

Payment link for the exact quoted amount, or bank transfer details. No bouncing the customer to a form.

Frequently asked

Does it connect to our catalogue and rate card?

Yes, and that is the important part. Zatio does not learn your prices by heart — it looks them up at the moment of replying. Change a rate or add a product tomorrow and it answers with the new one, with nothing to update anywhere.

What if it gets a price wrong?

It cannot give a figure that did not come from the system. If the model tries to improvise a number, the reply is corrected before it goes out — that is a rule in the code, not an instruction. Same with stock: it will not confirm availability it has not checked.

Can customers send us artwork over WhatsApp?

Yes. The image is stored on the conversation and available to your design team. You can also send the mockup back from the panel, in the same thread.

Does it replace our salespeople?

No, it takes the arithmetic off them. They keep the large accounts, the negotiations and anything needing judgement. Zatio handles the fifty “how much for 250 notebooks” enquiries that currently eat the morning.

How long until it is running?

A week from getting access to the catalogue and rate card. You test it with real enquiries before it goes anywhere near a customer.

Get the price out in a minute, not tomorrow

Fifteen minutes to watch it quote one of your own products, on your own rates. If the number is a penny out, you will see it on the call.

Book a 15-min demo