Every booking call answered, even in the middle of service.

Zatio answers the phone, WhatsApp and your website chat when the team is busy behind the bar or you’re closed. It answers questions about the menu, opening hours and events with your own information, takes table and group requests, sends the customer the link to your booking page and passes your team whatever needs a person.

By clicking, you agree to the call and our Privacy Policy.

Sofia will call you in seconds.

  • Keep your number
  • No annual commitment
  • 60-day guarantee

Data stored in the EU

Try it free for 14 daysSee pricing

Where Zatio helps a restaurant or pub

The phone rings in the middle of service

Friday night, every table full and the phone ringing behind the bar. Zatio picks up when nobody can, so your team stays with the customers in front of them and the caller still gets an answer.

Questions come in when you’re closed

What time the kitchen closes, whether dogs are welcome, what’s on this weekend. People ask while they’re making plans, often late at night or before you open. An answer straight away makes it easy for them to choose you.

Groups and events, with every detail

A birthday for twenty, a work do or a private hire. Zatio collects the date, the number of people and what they have in mind, and your team picks it up with everything in writing.

What Zatio does in a restaurant, bar or pub

Phone, WhatsApp and web chat

The same assistant on all three channels, with the same rules and at any hour. You keep your number: the phone rings at the bar first and Zatio answers when nobody can and out of hours.

With your own information

Menu, opening and kitchen hours, events, directions, parking and house policies. Zatio learns it from your website and you review it before it goes live. If something isn’t there, it says so, takes a note and passes it to your team.

Table requests and your booking link

It takes the date, the time, the number of people and any notes and passes them to your team with a summary. Or it sends the customer the link to your own booking page so they can book the table themselves. After a call, it sends that link by WhatsApp.

Large groups, events and private hire

Bigger bookings go to your team with the details already collected. If you use Microsoft Bookings, Calendly or Cal.com, it can also book a call or a visit with whoever looks after events.

In each customer’s language

British English, plus Spanish, French, German, Italian, Portuguese, Dutch and Polish. It switches language if the customer does, and always says it is an AI.

Your team, with the full context

Whatever needs a person goes to your team with a summary of the conversation, so the customer doesn’t have to repeat it. Conversations are stored in the EU.

Plans with voice included

Phone, WhatsApp and web chat in one plan. Month to month, no minimum term.

  • Essential

    £69/mo

    Month-to-month, no minimum term. Ex VAT.

    Your assistant on the phone, on WhatsApp and on your website.

    400
    voice minutes a month≈ 200 two-minute calls
    300
    chat and WhatsApp conversations

    WhatsApp and web chat included, no add-ons

    Choose Essential
  • Professionalrecommended

    £129/mo

    Month-to-month, no minimum term. Ex VAT.

    And it calls out too: call-back on your website and outbound calls.

    1,000
    voice minutes a month≈ 500 two-minute calls
    1,000
    chat and WhatsApp conversations

    WhatsApp and web chat included, no add-ons

    Choose Professional
  • Growth

    £259/mo

    Month-to-month, no minimum term. Ex VAT.

    For more volume, with up to 5 numbers or locations.

    2,000
    voice minutes a month≈ 1,000 two-minute calls
    3,000
    chat and WhatsApp conversations

    WhatsApp and web chat included, no add-ons

    Choose Growth

Prices exclude VAT · Pay annually: 2 months free · 60-day guarantee. See full plan details 

Frequently asked questions

Can it book tables?
Not directly: it takes the request or sends your booking link. It collects the date, the time, the number of people and any notes and passes them to your team with a summary, or sends the customer the link to your own booking page so they can book the table themselves.
Does it connect to my table booking system?
No. Zatio has no integration with table booking platforms or tills, so it doesn’t check live availability. It answers with the information you give it, takes the request or sends your booking link, and passes your team anything that depends on availability. To book calls or visits it uses Microsoft Bookings, Calendly or Cal.com.
What does it know about my restaurant or pub?
What you give it. When you sign up, Zatio reads your website and builds its knowledge base: menu, opening and kitchen hours, events, directions and policies. You review it before it goes live and change it whenever you like. If something isn’t there, it says so and passes it to your team.
Do I have to change our number?
No. You keep your number and forward calls to Zatio. During your hours the phone rings at the bar first and Zatio answers when nobody can; when you’re closed it answers itself.
What about large groups, events or private hire?
Zatio collects the basics (date, number of people, what they have in mind) and passes it to your team with a summary, so whoever handles events can get back to them with everything in front of them.
We’re a pub with rooms. Does it cover both?
Yes. The same assistant answers questions about the rooms and the food, takes room booking requests for your team or sends the link to your booking engine. It doesn’t connect to PMS software or Booking.com, so it doesn’t see room availability.
Which languages does it speak?
The customer’s language: British English, plus Spanish, French, German, Italian, Portuguese, Dutch and Polish. If the customer switches language mid-conversation, Zatio switches with them.
How much does it cost?
All three channels from £69 a month excluding VAT. There are three plans, £69, £129 and £259 a month excluding VAT, month to month with no minimum term. If it hasn’t produced qualified leads in 60 days, we refund you and part ways. Free 14-day trial with no card, including 30 voice minutes and 100 chat conversations. Your phone number arrives when your plan starts, and you connect WhatsApp yourself from your dashboard.

Hear how it would answer your customers

Leave your website and your mobile and Sofia rings you within seconds as if she were answering your phone. You hear what your customers would hear.

Try it free for 14 days

Keep exploring

INDUSTRY
Hospitality and travel
INDUSTRY
Hotels
PRODUCT
How Zatio works
PRICING
See pricing