Every Invisalign enquiry, answered in under a minute.

Zatio is an AI dental receptionist for UK practices. Many dental enquiries arrive in the evening, after work and after the reception desk is closed: Zatio answers the phone and replies on WhatsApp and web chat within seconds, answers honestly about price ranges and books first visits straight into Microsoft Bookings, Calendly or Cal.com, including out of hours.

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New patient calls, answered while the desk is busy

A new patient who rings during a treatment still gets an answer. With Zatio the phone rings on reception first; if nobody can pick up, or out of hours, Zatio answers, takes the reason for the visit and books the first appointment. How that plays out on the phone is on the AI call answering service page, and what answering every call means for a practice is in New patients and the practice phone.

Where Zatio helps your reception team

Evenings are where the money is

Private cosmetic enquiries often arrive in the evening, after your receptionist has gone home. Answering them that evening is what wins the booking.

‘How much is Invisalign?’

Asked all day long. A clear range with confidence, such as ‘typically £2,500 to £4,500 depending on case complexity, book a consult to confirm’, turns the question into a consultation.

Reception, with time for the patient at the desk

Your team welcomes patients, handles the phones and chases finance. With WhatsApp answered and qualified, they can give the patient in front of them their full attention.

Built for private dental

Treatment-aware answers

Trained on your actual treatments: Invisalign, implants, veneers, whitening, composite bonding, Align Tech workflows. Not generic dental.

Honest price ranges

Your typical ranges, clearly communicated, with the right caveats. ‘£2.5k to £4.5k typical’ gives the patient a clear answer and turns the enquiry into a consultation.

Books consultations 24/7

Booked in Cal.com, Calendly or Microsoft Bookings, or sent as your practice-software booking link. Patient gets a confirmation on WhatsApp.

Finance qualification

Mentions 0% finance, explains typical monthly figures, sets realistic expectations before consult, so chair time goes to patients ready to go ahead.

Photo intake

Patient sends a smile photo on WhatsApp, Zatio acknowledges and attaches it to the consult booking for your clinician to review.

Every enquiry ready to follow up

Every enquiry that did not book is in your dashboard with the full conversation, so your team can follow up with the context already there.

Questions we hear a lot

Is it clinically safe? Will it give dental advice?
No clinical advice, ever. Zatio answers logistical, pricing and booking questions, and routes anything clinical to a consultation. You set the boundary; we train to it.
What about GDPR and patient data?
Zatio is GDPR-compliant, hosted in the EU, with a signed DPA. We don’t store identifiable patient records beyond the booking handover: your PMS is the source of truth.
Does it integrate with Dentally / SoE?
Via calendar booking links (Dentally exposes one, as does Microsoft Bookings / Cal.com layered on top). Native PMS integrations are on the roadmap: ask us where yours sits.
Does Zatio work for NHS GP surgeries?
Zatio is built for private clinics and dental practices; it is not an NHS GP triage system. It answers new patient calls, WhatsApp and web chat, gives the price ranges you set and books first visits.
Can it handle NHS vs private?
Yes. It can disqualify NHS-only enquiries politely, or direct them to the correct route: you decide. Saves chair-time and disappointment on both sides.
How does it sound: corporate chatbot or like our team?
Like your team. You set the tone (warm, clinical, informal, formal), we tune every phrase in training, and you approve the script before go-live.

See how a cosmetic enquiry gets handled

A 20-minute demo. We’ll show you an actual Invisalign conversation from an evening enquiry, price questions, photo intake and booking confirmation, end to end.

Book a 20-min demo