Every Invisalign enquiry, answered in under a minute.
Most dental enquiries arrive in the evening — after work, after the reception desk is closed. Zatio replies on WhatsApp within seconds, answers honestly about price ranges, and books consultations directly into your diary, including out-of-hours.
Why your reception team can’t keep up
Evenings are where the money is
60% of private cosmetic enquiries arrive between 6pm and 10pm. Your receptionist isn’t there. By the morning, they’ve booked elsewhere.
‘How much is Invisalign?’
Asked fifty times a day. ‘It depends’ loses the lead. A clear range with confidence — ‘typically £2,500–£4,500 depending on case complexity, book a consult to confirm’ — wins it.
Reception is buried
Your team is meant to welcome patients, handle phones, chase finance, and qualify WhatsApp at the same time. Something slips. Usually the WhatsApp.
Built for private dental
Treatment-aware answers
Trained on your actual treatments — Invisalign, implants, veneers, whitening, composite bonding, Align Tech workflows. Not generic dental.
Honest price ranges
Your typical ranges, clearly communicated, with the right caveats. ‘Price on consult’ loses leads; ‘£2.5k–£4.5k typical’ converts them.
Books consultations 24/7
Straight into Dentally, SoE, Software of Excellence, Google Calendar, or any booking link. Patient gets a confirmation on WhatsApp.
Finance qualification
Mentions 0% finance, explains typical monthly figures, sets realistic expectations before consult — so the chair time isn’t wasted on a no-go.
Photo intake
Patient sends a smile photo on WhatsApp, Zatio acknowledges and attaches it to the consult booking for your clinician to review.
Reactivation nudges
Enquiries that go cold get a polite, on-brand follow-up 24 and 72 hours later. Half of all bookings happen on nudge two.
Questions we hear a lot
Is it clinically safe? Will it give dental advice?
What about GDPR and patient data?
Does it integrate with Dentally / SoE?
Can it handle NHS vs private?
How does it sound — corporate chatbot or like our team?
See how a cosmetic enquiry gets handled
A 15-minute demo. We’ll show you an actual Invisalign conversation from an evening enquiry — price questions, photo intake, booking confirmation — end to end.